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Colin Greaney

A driven perfectionist, Colin is one of the industry�s most exacting creative professionals. Ambassador and guardian of one of the UK�s longest standing and internationally recognised hairdressing brands, Colin is responsible for the high standards of technique and distinctive style achieved throughout his company. His past achievements include tit...

Lisa asks:

I�m 35 going grey at a steady rate I have dark brown hair I thought it would be better to go lighter to disguise the growth of grey as its usually round my ears and temple. i have used the same hairdresser for over a year. Yesterday my hair was coloured with an all over tint as usual and some foil highlights. it looks awful and there are still greys at the root, when you lift up my hair there is an obvious orange coulour where the grey root is then it goes into a different colour then the brown. i asked about the greys not covering and i was told no colour is 100% so I�m at a loss whether to go to a salon. i don�t want to hurt my regular hairdressers feelings but it really is awful and surely she would have realised it too. please help :(

Answered By:
Colin Greaney

if you really are unhappy with the result you should return to the hairdresser you saw. I know I for one would rather an unhappy client come to me rather than go elsewhere. Calmly point out what you don�t like about the colour and she should be willing to resolve it free of charge.

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