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Usage
Q: How do I use the
LaserComb?
A: The LaserComb
has been designed with both comfort and convenience
in mind. To turn on the LaserComb press the power button
and then the laser button on the front of the unit.
Next, place the LaserComb flat on your head using the
two rows of teeth. Rather than constantly moving the
LaserComb through your hair (as you would with a regular
brush or comb), you will use what we like to call the
glide method by placing the LaserComb on a specific
spot on your head and gently gliding it back a ½ inch
each time the audible four-second beep occurs. Move
from the front of your hairline to the back of your
head, then repeat the process moving in the opposite
direction. The glide method is the best way to ensure
that the LaserComb will be as effective as possible
for you.
In addition to
being very easy to operate, the LaserComb is also a
relaxing and enjoyable product to use. There are no
sprays, topical ointments, or powders to worry about,
and it can be used in the comfort of your own home at
your own convenience.
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Q:
How often do I need to use the LaserComb?
A: We
recommend that the LaserComb be used 3 times per week,
10-15 minutes per treatment for optimal results.
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Q: Can I use the LaserComb
more than three times a week to see faster results?
A: We
have found that three times a week seems to be the optimal
amount of usage. Using the LaserComb more than three
times a week has not been shown to accelerate the benefits.
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Q: How long will I
need to continue treatment with the LaserComb?
A: Hair
care treatment, as with the treatment of any condition,
is an ongoing process. For this reason, it is imperative
that, to keep seeing positive benefits from the LaserComb,
you use it as indicated on a consistent basis. You can
miss a day here and there and be alright, but all in
all, if you do not use the product as recommended, there
is a strong possibility that you will not see desirable
results or you will regress to where you were prior
to using the LaserComb.
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Q: When can I expect
to start seeing results from the LaserComb?
A: User
experience will vary. In general, there are three categories
of user experience: 45% of users will see positive results
after 8 weeks of treatment. Another 45% will see benefits
from weeks 10-16. The last 10% of users will begin to
see subtle improvements (if any) after 16 weeks.
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Q: Does it work on
the entire head or only on the back?
A: The
LaserComb may improve the appearance of the entire head:
back, front, top and sides.
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Q: Can I use the LaserComb
in conjunction with other treatments?
A: The
LaserComb works well as both a stand alone treatment
and in conjunction with other treatments.
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Q: I am just starting
to notice my hair beginning to thin, is it too soon
to start using the LaserComb?
A: It
is actually never too soon to start. The better the
initial condition of your hair, the better your results
with the LaserComb can be. Keep in mind, that the purpose
of the LaserComb is to enhance the condition of your
hair (make it appear healthier fuller and thicker),
as opposed to aiding in the progression of problem hair.
Like brushing your teeth to maintain healthy teeth and
gums so should the LaserComb treatment be incorporated
into your daily preventative maintenance routine.
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Q: Does the HairMax
LaserComb work for everyone?
A: Just
as fresh air and exercise is "good" for improving the
body's appearance, laser light energy is "good" for
improving the hair. Both men & women can benefit
from the laser light energy provided by the HairMax
LaserComb.
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Q: Can people of all
ages benefit from using the LaserComb?
A: Studies
have shown that low level laser therapy (LLLT) is effective
in people ages 18 and older. For people under the age
of 18, we recommend you consult your physician prior
to using the LaserComb.
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Q: Does the LaserComb
work for women?
A: 40%
of our users are indeed female, and yes, the LaserComb
has delivered great results for many women.
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Q: Can I use the LaserComb
if I have already had transplant surgery?
A: This
practice is encouraged by an increasing amount of hair
transplant surgeons worldwide. The LaserComb has been
shown to increase the recovery time in hair transplant
patients, and also to increase the look of the transplanted
hairs in a positive manner (making them appear thicker,
fuller, and healthier). The teeth of the LaserComb are
even removable making immediate use after surgery possible.
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Q: Does your hair
need to be clean to use the LaserComb?
A: We
do recommend that you use the LaserComb on a clean scalp
so that the laser can effectively improve the appearance
of your hair without being hindered by oils, dandruff,
etc. The reason for this is to prevent product buildup
from blocking the laser light. However, you can also
address this by cleaning your LaserComb with a damp
cloth before and after each use.
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Q: How often do you
need to wash your hair when you use the LaserComb?
A: We recommend
that you wash your hair at least three times a week.
This way the LaserComb can work effectively without
the possible blockage which comes with having excessive
oil buildup on the scalp or excessive dandruff. However,
this is not imperative for the LaserComb to be effective,
you can also address this by cleaning your LaserComb
with a damp cloth before and after each use.
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Q: Which shampoos
are best to use when using the LaserComb?
A: We here at
Lexington strongly recommend the use of sulfate free
shampoo products as they are gentler on the scalp, and
help make scalp conditions more conducive to the use
of the LaserComb. We offer our own line of sulfate free
shampoo and conditioner in 10.6 oz bottles. For more
info on this, please visit our âorder nowâ tab at
the top of our web page.
To order the shampoo
and conditioner, please visit www.lasercomb.net/ordernow.htm
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Warranty/Order/Shipping
Q: What do I do if
my LaserComb has stopped functioning properly?
A: Lexington International offers a full 1 year
warranty against factory defects and workmanship errors.
If your unit has stopped functioning within this time
period, feel free to contact our office so that we can
personally assist you with your warranty return.
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Q: What if my unit
has stopped working and I am out of the specified warranty
time?
A: In the rare event that your unit stops working
after your 1 year warranty period has expired, contact
our office immediately to arrange for a return. Upon
inspection of the unit we can quote you the price to
repair and/or replace it.
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Q: How much
does shipping cost?
A: FREE Shipping
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Q: How much does international
shipping cost?
A: Unfortunately due to the cost of posting heavier
goods outside the UK there will be an additional charge
of £5.00 per item for non-UK deliveries.
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Q: I ordered my LaserComb several days ago and have
not received it yet?
A: We are very sorry for the inconvenience. Please
call or e-mail us, and provide us with your name and/or
order number and we will be happy to track your shipment
for you.
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Price
Q: How much does the
LaserComb cost?
A: A brand new LaserComb costs £395 Pounds
Sterling. Click
to convert to US/EU
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Payment
Q: Is it Safe?
A: The
HairMax LaserCombcomplies with the International laser
product safety standards.
The type of Laser PhotoTherapy
provided by the HairMax LaserComb has been used internationally
in salons and hair clinics for many years to address
a broad range of hair case applications. The HairMax
LaserComb provides a power level of light energy that
is safe, harmless and effective.
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Q: What about visual
safety?
A: The
HairMax LaserCombhas been specially designed using low
power requirements for maximum attention to visual safety.
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Q: Can the LaserComb
affect my hair in a negative way?
A: The
LaserComb is made to promote a healthier environment
for your hair, and in so doing, has no negative effects
on your hair.
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Q: Has the LaserComb
really worked for a lot of people, and if so is there
any proof?
A: Actually,
you may be surprised to hear that we have a 93% user
satisfaction rate. This number is supported by the fact
that even with the generous 20 week maximum return policy
we still only see roughly 7% of our units returned.
Aside from this exciting
figure, you are welcomed to look at the before and after
photos published on our website and also to explore
our User Forum, where other users can independently
post their photos showing progress with the LaserComb
treatment.
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Q: How long has the
LaserComb been on the market?
A: The
LaserComb has been on the market since December 2000.
Since this time, we have been extremely encouraged and
excited by the large amount of positive press our product
has received.
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