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Your opinions count to us so it really inspires
us when we receive your comments on our site and service. Here are a few
of the emails we receive about our customer care, service and general
website....
Sent: Thursday,
October 13, 2005 3:01 PM
Subject: thanks
Message: Hi, just wanted to let whoever know that I received
my straighteners today and that I am very happy with the service
that you gave as it was very prompt, and I will recommend your site
to my friends. Thanks Again Beth |
Name: Tina Crafford
Sent: Friday, October 14, 2005 12:32 PM
Message: I wanted to thank you for fantastic service. Not
only were the straighteners I ordered a great product you confirmed
order despatched within 1 hr, and it arrived the next morning. Thank
you so much! |
|
Thank you for understanding and being so generous with my circumstances.
I will definately recommend your company to friends. Thanks again.
-Madison |
From: Amanda Fawcett
Sent: Monday, August 22, 2005 8:51 PM
Subject: RE: Your Order has been despatched
Good Evening!
Just a note to say thank you for the super speedy delivery of my
new straighteners. Mine broke on holiday and I have been without
them for nearly 2 weeks – eek!
Many thanks for the great service
Best regards
Amanda |
From:
pollydep
Sent: Thursday, July 21, 2005 4:15 PM
Subject: Re: Your Order has been despatched
Sorry Joan won't pester you again, many thanks for your speedy service
I am very impressed. As my niece is opening a new hairdressers shop
very soon I am definitely recommending your website to her for her
to purchase her supplies. Thanks again. Speak to you soon with more
orders.
Regards
Polly |
Sent:
Friday, August 19, 2005 10:08 AM
Subject: RE: Your Order has been despatched
Order received.
Fantastic service. Best and quickest site I have used.
Thanks very much.
|
Sent:
Thursday, August 11, 2005 11:40 AM
Subject: Re: UKhairdressers.com ONLINE STORE
Hello Joan,
Pleased to let you know that the powder arrived this morning. Thank
you for your assistance and I will definetly recommend your website
to friends.
Thanks again...Jo
|
Sent: Tuesday, August 30, 2005 5:01 PM
Subject: Re: ukhair
Hi Joan,
it was a pleasure doing business with you, hope to have something
to be
ordered from you soon.
B rgds
Wolfgang |
Sent:
Wednesday, September 14, 2005 4:04 PM
Subject: thanks
Hi, I've just ordered a couple of items by phone and wanted to thank
you for such friendly and efficient service, it was v refreshing
and I will
definitely be shopping with you again! Thanks :)
Rosie x |
Sent:
Friday, September 16, 2005 9:52 AM
Subject: Re: Order No: ukhair*******
Hi Joan,
Many thanks for your e-mail below and also for the samples which
I received through the post from you yesterday.
I was impressed with your site and the only reason I did not conclude
my order was, as I said to you on the phone, the very high delivery
charges.
However....I am going to try again and order a pair of hair straighteners
from you so let's see how I get on this time.
I'm impressed too with your customr focus - I haven't seen this
for a very long time. Congratulations!
Kind Regards
Sara Job |
Sent:
Friday, August 05, 2005 2:09 PM
Subject: Tell the Boss
Name: Lorna Scott
Download Time: Very Fast
Navigation: Very Good
Phone Answer Time: Very Fast
Phone Politeness: Very Polite
Knowledge: Knowledgeable
Product Range: Very Good
Information: Very Good
Delivery: Very Good
Experience: Very Good
Comments: I was completly blown away by the level of customer
service. It was superb and I have no experienced that for a while
especially with buying online I will be using UK and recommending
it to everyone I know. Thanks
|
Sent:
Thursday, July 14, 2005 2:15 PM
Subject: Re: Recent Order ukhair*******
Hi Joan,
Many thanks I appreciate your prompt response. Stumbled across your
website and think that it is going to save me a lot of time trawling
around shops etc.
I have also forwarded on the link to a number of my friends and
they feel the same about the website.
Many thanks once again and I Iook forward to receiving your products.
Kind regards
Sonia |
Sent:
Thursday, August 04, 2005 10:58 AM
Subject: Re:
hi joan! thanks for all your help with this! that would be great
if you could send them out already and i will send the payment as
soon as i receive the invoice -i guess if your posting it, that
would mean i send payment out tomorrow. thank you so much in advance
for all your help - i will certainly be using ukhairdressers.com
again!
jennifer |
Sent:
Tuesday, July 26, 2005 10:00 AM
Subject: Re: Order No: ukhair*******
Hi Joan
Just wanted to say my order has arrived, what fantastic service!
Thank you very much, I will definately reccommend the site to my
friends!
Kind Regards
Sara |
Sent:
Monday, August 01, 2005 4:38 PM
Subject: invoice number ukhair*******
Just a note to say thank you for your speedy service I received
my goods today Monday 1st August which I only ordered on Saturday.
Very impressed with your service. Thanks once again.
|
Sent:
Monday, July 04, 2005 9:15 AM
Subject: Re: Contact
Hi Joan
Just writing to say how impressed I am with your company's customer
care services. I sent my straighteners back on Tuesday last week
and they were returned, fully repaired, on Thursday. Excellent service.
I will continue to recommend your company and most certainly use
it again when I need to buy any products.
Please pass on this email to your manager so that they can see what
an excellent job you are doing.
Very many thanks.
Maria Williams |
Sent:
Thursday, August 18, 2005 6:58 PM
Subject: Contact
Name: Georgie
Message: Hiya, Just wanted to say thanks for a great site.....Free
too !
xxxx |
Sent: Friday, September 02, 2005 2:00 AM
Subject: Contact
Name: Lucy Smith`
Message: Hi just wanted to say I have spent the evening having
a great read through your site and think it's fab and I've picked
up some great tips and advice. will defo add it to my favourites!
Thanks Lucy xx |
Sent:
Friday, September 02, 2005 8:21 AM
Subject: Contact
Name: Elizabeth Connor
Message: Andrew Jose - Ask the Experts Forum; Thankyou so
much for the response to my drastic hair colour query; I have heeded
the advice, and have made an appointment for a consultation with
a good colour technician! Just having the chance to put these questions
to the greatest stylists, is fantastic. "Ask the Experts" ia a brilliant
idea. Thanks again.
Beth |
Sent:
Friday, October 07, 2005 9:50 AM
Subject: Re: UKhairdressers.com ONLINE STORE - Invoice No:
ukhair*****
Just a short note to say that your order and delivery service is
1st class.
I have ordered the same product twice for gifts and was very impressed
that they arrived the following morning.
It's not often that shopping on the Internet is this hassle-free
so well done for an excellent service which I would recommend to
anyone.
Eleanor O'Neill |
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