The
main problem for uploading is the file size.
This is not the dimensions of your picture but the size
in kilobytes of the image.
You can use the form below to resize your image and then
try again.
Another
reason for upload problems is file type.
The system will only accept images with a .gif or
a .jpg extension
(Note .jpeg will not be accepted but
a .jpeg can easily be changed to a .jpg by
simply renaming the file.
ie
• Right click the .jpeg file
• Click on rename
• Rename the file to .jpg)
To convert your file from another format to .jpg
or .gif open your image in your Art Package and click
File save as. The choose the .jpg or .gif
format.
Other tips.
Make sure that the file name does not contain any illegal
characters such as
? / ' * \ etc. Best practice is to use only letters
and numbers.
If you are still having problems then click
here to Email us and attach the picture that you
are having problems with and we will try to sort the problem
